Competitor Shops are a tried and tested way to understand how you rank against your
competition.

Competitor Shops collect general information about your industry peers and offer a high-level view of your market. Shop results provide general overviews to allow for an apples-to-apples comparison. These results could include pricing, quality, facilities, etc. Based on the selected strategy, we perform mystery shops over the phone, in person, or both. Our experienced mystery shoppers collect the information, complete a survey, and attach relevant materials to the survey results.

• High-level metrics
• Survey results